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A Human-Centered Approach to Navigating Change After a Re-Organization

After a significant reorganization, leaders face the challenge of guiding their teams through a period of uncertainty and transition. Effective navigation of this change requires a deep focus on the human side of leadership, emphasizing self-leadership, emotional intelligence, and empathetic support. Here’s how leaders can successfully manage this transition by prioritizing the human aspect of change at this scale.

1. Embrace Self-Leadership

Before leading others through change, leaders must manage their own reactions and emotions.

Practicing self-leadership involves:

  • Self-Awareness: Regularly reflect on your own feelings and stress levels. Acknowledge any anxiety or resistance you may have towards the change.
  • Self-Regulation: Give your body extra time each day to find grounding, safety, and belonging. Check-in with your body regularly.
  • Mindfulness and Resilience: Develop techniques such as mindfulness or meditation to maintain mental clarity and resilience.
  • Continuous Learning: Stay informed about the reasons and expected outcomes of the reorganization. Equip yourself with knowledge to address team concerns confidently.

2. Communicate with Transparency and Empathy

Clear and empathetic communication is important, as every teammate will be in a different place.

Leaders should:

  • Share the Vision: Explain the reasons behind the reorganization and the anticipated benefits. Transparency builds trust.
  • Listen Actively: Create forums for open dialogue where team members can express their concerns and ask questions. Listen without judgment.
  • Clear Updates: Provide regular updates on the progress of the reorganization and the clarity needed to get work done in the new system. Consistent communication helps in managing expectations and reducing uncertainty.

3. Support Emotional Well-being

Change can be emotionally taxing.

Leaders must prioritize the well-being of their teams by:

  • Acknowledging Feelings: Validate the emotions of your team members. Recognize that fear, anxiety, and resistance are natural reactions.
  • Providing Resources: Offer access to company benefits and mental health resources, such as counseling services or stress management workshops.
  • Creating a Safe Space: Foster an environment where team members feel comfortable discussing their concerns. Meet people where they are.

4. Foster a Culture of Adaptability and Growth

Encourage your team to view change as an opportunity for personal and professional growth:

  • Skill Development: Discuss training and development opportunities that help team members adapt to new roles and responsibilities.
  • Growth Mindset: Encourage a mindset that sees challenges as opportunities to learn and grow.
  • Celebrate Wins: Recognize and celebrate small achievements to build confidence and momentum.

5. Lead by Example

Model the behavior you expect from your team:

  • Stay Human: Be authentic and human. Share what gives you confidence in this change. Your attitude can significantly influence your team’s morale.
  • Be Transparent: Share your own experiences and challenges with the reorganization. Authenticity can build trust and solidarity.
  • Show Empathy: Demonstrate empathy in your interactions. Understand and address the individual needs and concerns of your team members.

6. Align and Clarify Goals

Ensure that new goals and expectations are clear and aligned with the overall vision of the reorganization:

  • Set Clear Objectives: Clearly define individual and team goals that align with the new structure.
  • Regular Check-ins: Hold regular one-on-one and team meetings to review progress and realign objectives as needed.
  • Feedback Loops: Establish feedback mechanisms to gather input and make necessary adjustments.

7. Promote Collaboration and Innovation

Encourage teamwork and innovative thinking to navigate the new landscape:

  • Cross-functional Teams: Promote collaboration across different functions to leverage diverse skills and perspectives.
  • Innovation Culture: Encourage experimentation and creative problem-solving. Recognize and reward innovative ideas and initiatives.
  • Support Networks: Facilitate the formation of support networks where team members can share experiences and advice.

8. Monitor and Adapt

Continuously monitor the transition process and be ready to adapt:

  • Track Progress: Use key performance indicators to get a pulse on the effectiveness of the reorganization.
  • Solicit Feedback: Regularly seek feedback from your team to understand their experiences and challenges.
  • Be Flexible: Be prepared to make adjustments based on feedback and changing circumstances.


Leading through a reorganization with a focus on the human side of leadership involves self-awareness, transparent communication, and empathetic support. By prioritizing emotional well-being, fostering adaptability, and encouraging collaboration, leaders can guide their teams through change more effectively. Embracing self-leadership and modeling positive behavior will not only facilitate a smoother transition but also build a resilient and engaged workforce ready to thrive in the evolving landscape of companies

Do you need executive coaching as you navigate high change?  Schedule a call to get started.

Hi, I’m Nancy and I partner with mid-senior leaders and changemakers who are invested in solutions for positive change.  I offer custom leadership development programs, tools and practices, and deeper transformations to help them navigate their career with more purpose, effectiveness, and confidence.

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